About Us

Our History

AC Connectors, operating under the AC WORKS® brand, is a U.S.-based company founded in 2015 by Kuo-Hsing “Tony” Chen. With a Master’s degree in Electrical Engineering and over 18 years of industry experience, Tony launched the business to deliver high-quality electrical connection solutions with unmatched customer service.

In 2016, Tony and his wife invested nearly 100% of their available capital from the sale of their family home to fund the company’s launch.  Starting in a modest 1,155 sq. ft. facility with only 31 SKUs, AC Connectors began with a focused line of EV and welder adapters, selling through channels like Amazon, Amazon.ca, eBay, and acconnectors.com. 

To save time and work more efficiently, Tony often picked up products directly from vendors and returned to his apartment garage to pack orders using his washer and dryer as makeshift worktables. Every order was hand packed, and Tony personally handed packages to UPS drivers stopped at other businesses during their routes to guarantee same-day shipping. 

Later that same year, Tony placed his first order directly with a manufacturer, beginning his quick climb to independence. 

By 2017, Tony’s persistence paid off. Through long hours and relentless effort, he landed a partnership with The Home Depot (U.S.), relaunched the website as acworks.com, and officially introduced the AC WORKS® name. At that point, the business had grown to 170 SKUs and expanded into a 2,010 sq. ft. warehouse.

Just one year later, in 2018, the warehouse nearly quadrupled in size to 7,500 sq. ft. as the product line grew to 233 SKUs. Additional staff were brought on to support rising demand, and AC WORKS® became an officially registered U.S. trademark, a milestone that marked the company’s growing presence in the industry.

By 2020, AC WORKS® had expanded again, now operating in 10,200 sq. ft. of space with 422 SKUs spanning residential, industrial, marine/RV, generator, EV, and hospital-grade markets. That same year, the first Canadian warehouse was opened, extending reach beyond the U.S.

Growth only accelerated from there: 14,400 sq. ft. and 621 SKUs by 2023, and today in 2025, nearly 700 SKUs housed in 17,100 sq. ft. of warehouse space.

Sales channels kept pace with this growth: HomeDepot.ca in 2021, Lowe’s in 2022, Digi-Key in mid-2023, and Zoro later that same year. Each new partnership made AC WORKS® products more accessible, fueling steady expansion and customer trust.

Innovation and safety have always been core to our mission. We hold multiple patents including the PDU Outlet Box (U.S. Patent, 2024) and EVY Safety Switch (Taiwan Patent, 2023), and our products meet rigorous UL, CSA, ETL, and TUV standards. From exclusive designs and in-house assembly to rapid prototyping and over 98% of orders shipping within 24 hours, we deliver custom solutions that solve real customer needs.

Tony listens to customers’ power connection challenges whether by phone, email, or online chat, and works to design safe, reliable, and cost-effective solutions. These solutions form the foundation of our product line and become our strength and specialty in the market. 

We thank our customers for openly sharing their needs and challenges, which allow us to keep improving, growing, and delivering products that truly solve problems.

Our dedication to quality and service is matched by our core values: reliability, innovation, solution-oriented thinking, customer-first support, and offering a one-stop shop for power connection solutions. Today, AC WORKS® stands as a testament to the vision and persistence of Tony Chen, a true example of the American dream realized, growing from a small apartment garage to an industry leader with nearly 700 SKUs and a nationwide presence.

 

What We Provide

AC Connectors is a U.S. based company founded in 2015. We built up a reputation becoming one of the best competitors in the power connections market.

AC Connectors offers customers over 700 AC WORKS® brand products designed to help meet their needs. We offer specialized Marine Shore, RV/Camping, Trailer, Generator, Hospital Grade, and IT/CPU server quality cords and adapters. Some of the products we offer online include:

• Power Distribution
• Power Connector Products.
• Inlets, Outlets, Sockets, Assembly parts, and Switches.
• Adapters Solutions.
• Electrical Vehicle (EV) Charging Connections.
• Industrial Power Connector Solutions.
• Commercial Power Connector Solutions. 
• Special Order for New Tooling Products. 

AC Connectors carries several AC WORKS® brand products that improve customer' home or work lives by providing durable products that safely and conveniently power all applications.

Our products are durable with the safety of the customer in mind. We offer more unique services and products that include:

• Customized Power Connection Products.
• OEM/ODM Special Orders.
• Manufacturer Outsourced Sales Reps.

We carry specialized products such as Electrical Vehicle (EV) charging system cords, not yet standardized. EV owners have access to different types of adapter cords meant to fit their current power source. 

AC Connectors isn't just about quality AC WORKS® products but also quality customer service. With seven days per week of contact by phone, e-mail, text, and chat, we're sure to take care of our customers' needs. As a privately owned business, we have the advantage of more personal customer service and are available 24/7.

Our company also believes in green practices. One of our major practices is recycling as many by-products of our business as possible. We also encourage employees to participate in these practices. We also reuse many of our by-products for packaging and shipping; boxes, pallets, leftover pieces of bulk wire, and whatever we can to better serve the environment.

AC WORKS® brand products are competitively priced, we offer same-day and expedited shipping during business hours, and you choose the service that will work best for you. (Same-day shipping is subject to placing an order before 3 PM Central Standard Time and any delays the carrier might be having.) In addition to these things, we have no minimum order and no handling fees.

Founder’s Philosophy

“AC WORKS® provides power solutions for every need.” - Tony Chen

Customer Trust & Impact

AC WORKS® maintains exceptional ratings on major retail platforms, Google Reviews, and direct customer feedback. Our products are trusted by contractors, hospitals, RV owners, industrial facilities, and individual customers across North America. With strong repeat purchase rates and low return percentages, we deliver not only products but lasting value. 

Green Statement

We are committed to responsible and environmentally friendly practices. Whenever possible, we recycle by-products from our operations and encourage our employees to do the same. In addition, we repurpose materials such as boxes, pallets, and extra lengths of bulk wire for packaging and shipping. These efforts help us reduce waste and minimize our environmental footprint while continuing to serve our customers effectively.